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Virtual Front Desk

Virtual reception platform for managing visitor arrivals and hospitality guest check-ins via video and phone.

5
4 reviews
Guest Experience ServicesGuest Communication
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About Virtual Front Desk

All-in-one virtual reception platform. 1M+ video calls completed. Serves hospitality with professional remote receptionist services and MS Teams integration.

Markets & Coverage

Operating across 1 countries

Markets & Coverage

(1)
United States

Supported Languages

EnglishPrimary
SpanishPrimary
FrenchPrimary

Property Types

  • HousePrimary
  • Apartment
  • Aparthotel / Serviced Apt

Market Segments

  • UrbanPrimary
  • Family
  • Corporate & Extended Stay

Service Characteristics

Main Features

  • Mobile app / mobile-friendly
  • API access & webhooks
  • Custom reporting & dashboards
  • Open integrations marketplace

Reviews

4 reviews from verified users

5

4 reviews

100%

Would recommend

Showing 4 of 4 reviews

S

Samantha H.

May 2026
Software Advice
5

Virtual Front Desk made the entire process effortless from start to finish.

Our experience with Virtual Front Desk was excellent. From onboarding to daily use, everything was seamless and user-friendly. The process was efficient, well-organized, and exceeded our expectations. We couldn't be happier with how easy it was from start to finish.

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I

Isabelle D.

May 2026
Software Advice
5

Very satisfied with Virtual Front Desk

The Virtual Front Desk is the ideal software for my business. Customers can reach out and contact one of our concierges directly and get immediate asssitance.

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O

Octavia S.

May 2026
Software Advice
5

We love his product!

We love his product!~~ It has increased productivity and reduced cost dramatically. This is a sure step to keep our staff and clients safe and distanced during this pandemic, all the while handling all business securely and privately. I would recommend this product to EVERYONE who must conduct business face to face without having to be "face to face".

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M

Mathieu B.

May 2026
Software Advice
5

User friendly and smart!

We are staffing our reception from a distance.

View original

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FAQ

Frequently Asked Questions

  • All-in-one virtual reception platform. 1M+ video calls completed. Serves hospitality with professional remote receptionist services and MS Teams integration.

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