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Guestway
VerifiedGuest journey and operations in one platform that scales.
About Guestway
Guestway is the guest and operations layer on top of your PMS. Built by former operators, it takes care of the repetitive work behind the guest experience: a unified inbox for guest messaging with supervised AI replies, online check-in, upsells, access management, cleaning management, automations and energy control, all in one platform. Guestway connects with leading PMSs such as Apaleo and Mews. Serviced apartment and hospitality operators like Placemakr, Raibu and B-Aparthotels use it to run more units, faster, with the team they already have. Because hospitality should feel human, not administrative.
Markets & Coverage
Operating across 86 countries
Markets & Coverage
(86)Supported Languages
Property Types
- ApartmentPrimary
Service Characteristics
Main Features
- End-to-end guest communication
- Cleaning & maintenance coordination
- Key & access management
Integrations & Partnerships
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FAQ
Frequently Asked Questions
- Guestway is the guest and operations layer on top of your PMS. Built by former operators, it takes care of the repetitive work behind the guest experience: a unified inbox for guest messaging with supervised AI replies, online check-in, upsells, access management, cleaning management, automations and energy control, all in one platform. Guestway connects with leading PMSs such as Apaleo and Mews. Serviced apartment and hospitality operators like Placemakr, Raibu and B-Aparthotels use it to run more units, faster, with the team they already have. Because hospitality should feel human, not administrative.
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