Like Magic
Digital guest journey platform for hotels automating check-in, room access, and guest communication.
About Like Magic
LIKE MAGIC is a digital guest journey and hotel operations platform built on a modular, open-architecture design. Proudly engineered in Switzerland, it provides hotels and serviced apartments with a white-label web app that automates the entire guest lifecycle — from mobile check-in and digital room keys to in-house ordering, AI-powered guest communication, and automated check-out. The platform integrates with PMS, door locks, and third-party systems while monitoring system stability across properties.
What sets this company apart
Unlike traditional systems, LIKE MAGIC functions as a true platform that integrates deeply with hotel software, door locks, and third-party systems — while continuously monitoring system stability across properties. Built by hoteliers for hoteliers, it was initially conceived for the SV Group's Stay KooooK brand and spun out as a dedicated SaaS company in 2023.
Markets & Coverage
Operating across 22 countries
Markets & Coverage
(22)Supported Languages
Property Types
- Aparthotel / Serviced AptPrimary
Market Segments
- UrbanPrimary
- Corporate & Extended Stay
Service Characteristics
Main Features
- White-label guest portal
- Online check-in
- Centralised task management
- Automated guest messaging
- Automated upsell workflows
Integrations & Partnerships
14 integrations and partnerships across 8 categories
Smart Locks & Access Control
5
Property Management Systems
3
Direct Booking
1
Guest Communication
1
Operations Platforms
1OTA & Listing Sites
1
Payment Platforms
1Reputation & Review Management
1
Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
Standard
- Guest Journey WebApp
- Employee Operations Platform
- Housekeeping & Task Management Automation
- Communication Hub
- Third-Party Integrations
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FAQ
Frequently Asked Questions
- LIKE MAGIC is a digital guest journey and hotel operations platform built on a modular, open-architecture design. Proudly engineered in Switzerland, it provides hotels and serviced apartments with a white-label web app that automates the entire guest lifecycle — from mobile check-in and digital room keys to in-house ordering, AI-powered guest communication, and automated check-out. The platform integrates with PMS, door locks, and third-party systems while monitoring system stability across properties.
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