Booking Automation

Buyer beware! I did not have on-boarding session and they refused to refund me or reschedule. Told I need to book again and pay again.

We came to BA from another software platform due to numerous issues with the other software. BA was there from the outset to help us make the transition and get up and running in very little time. Their support staff have been there all along helping overcome challenges and providing helpful suggestions when things don't go as planned. Pros: BA offers an extremely wide, and growing, suite of features that make managing various properties a breeze. There is a learning curve but once you figure it out it's a fantastic platform. Having used others that are easier to setup, the pay off with BA is that it works consistently. We tried other software and routinely had issues. Cons: It's a steep learning curve (that is still very worth it) but it is a steep one. Switched from Tokeet. We were experience repeated functionality issues and errors including the software indicating that certain task had been performed when they hadn't.

I have about 8 properties that manage or cohost on AirBnb and I wanted to expand my reach to Expedia, Booking.com, and VRBO, without risking double bookings. I also have to do accounting to cohosts or owners and needed an easy way to calculate revenue. This software helps with that, and hopefully will make communications with guests automated and easy too. Pros: To be honest, I am still learning the software and making sure that I have it all set up correctly. The interface isn't perfect and pretty, but it is intuitive and easy to learn. The BEST thing, however, is the customer service. My rep helped me get everything set up in the beginning and responds to all of my questions within a very short amount of time! He is so fast and knowledgeable, and it has made this learning curve and experience stellar! I highly recommend it! Cons: Some items are unclear what they pertain to, and some things I feel like I need some coding skills. But I am still learning my way around the software.

It was very helpful, I enjoyed a lot. Pros: Very user friendly and very good to use. Cons: Nothing exactly. Maybe it has some delay to respond.

Absolutely worthless!! You pay for fake followers

I rather use other channel management app, it's not user-friendly and the interface is poor and outdated. Pros: I had an experience using the app, I was an assistant using BA. Can have the same feature as any other app but nothing so special about it. Cons: Not user friendly, and the interface is so poor and outdated you won't love using it.