
5stelle Native Cloud PMS
Cloud-native PMS for hotels with booking engine, channel manager, and fiscal compliance.
About 5stelle Native Cloud PMS
Cloud-native PMS purpose-built for Italian hotels and B&Bs. Manages reservations, billing, channel distribution, online bookings, and fiscal compliance in one platform. Used by 2,500 properties across 15 countries. Part of the Zucchetti Group.
What sets this company apart
Native cloud PMS built specifically for the Italian hospitality market with integrated fiscal compliance, channel management, mobile Pocket feature, and open API connecting 200+ apps. Part of the Zucchetti Group.
Markets & Coverage
Operating across 22 countries
Markets & Coverage
(22)Supported Languages
Property Types
- B&B / Guest HousePrimary
Market Segments
- UrbanPrimary
Service Characteristics
Main Features
- Mobile app / mobile-friendly
- Payment gateway integration
- Integrated channel manager
- Open API
- Booking engine integration
Integrations & Partnerships
184 integrations and partnerships across 33 categories
Booking Engine
29Operations Platforms
19Guest Experience Software
18Revenue Management Systems
16Channel Managers
12OTA & Listing Sites
10Accounting
9Payment Platforms
8Smart Home Technology
7Smart Locks & Access Control
6Guest Communication
5Other
5Data Analytics
4Reputation & Review Management
4AI
3Consulting
3WiFi Services
3Automation
2Guest Amenities
2Guest Registration & Screening
2Insurance
2Mobile App Development
2Property Management Systems
2Revenue Management Consultancy
2Concierge Platform
1CRM & Lead Management
1Digital Marketing
1Direct Booking
1Luggage Storage
1Marketing Agency Services
1Productivity Tools
1Property Management Services
1Website Services
1Reviews
91 reviews from verified users
4.56
91 reviews
Would recommend
Showing 6 of 91 reviews
Michaela B.
PMS assolutamente sconsigliato per strutture multiservizi e superiori alle 50 camere
**Pros:** Prodotto interamente in Cloud ed intuitivo **Cons:** Pochissima flessibilità nelle modifiche richieste, disponibili solo aggiornamenti di sistema. Molto complesso nelle operazioni di base (vedi gestione delle prenotazioni gruppi, mancanza di visibilità dell'invenduto ed opzionato su di un'unica schermata, ecc.), necessarie più risorse e maggiore tempo per ogni singola operazione. *Date: January 2, 2023*
View originalEmanuele M.
A very good and useful PMS
**Pros:** It is very fast, well integrated with others systems either to import bookings and manage CRM, very easy in daily usage.We have been using since 1 year and very satisfied **Cons:** I like this software, the only thing I would like to see, even not much requested by commercial market, a version for linux , at least one stable and supported distro such like RedHat or similar. **Vendor Response:** Dear Emanuele, First of all thank you for taking the time to review us. We are glad you are finding 5stelle* so easy to use and the integrations so useful. With regards to the version for Linux, at the moment on Linux operating systems you can use the Pocket PMS which can be used on any browser and has the most important reception functions at hand. 5stelle* Team - Replied September 2017
View originalVerified User in Hospitality
It is a good software for hospitality management, recommended for small and medium-sized businesses (SMBs).
**What do you like best about 5stelle*?** 5stelle makes it really easy to manage reservations at the hotel and the check-ins and billings are also quite simple to handle. Plus you can use it for feedback too. **What do you dislike about 5stelle*?** Sometimes the reservations don't appear in the system, and you need to spend some time searching for them. The support is good but not the best, and there should be documentation to assist us. **What problems is 5stelle* solving and how is that benefiting you?** Hotel management
View originalLuca R.
Utlizziamo le API da tempo e siamo soddisfatti
**Pros:** Affidabili e super responsive. Team organizzato e valido **Cons:** In realtà nulla in particolare. Ci stiamo trovando bene. *Date: April 28, 2020*
View originalEmanuele M.
A very good and useful PMS
**Pros:** It is very fast, well integrated with others systems either to import bookings and manage CRM, very easy in daily usage. We have been using since 1 year and very satisfied. **Cons:** I like this software, the only thing I would like to see, even not much requested by commercial market, a version for linux, at least one stable and supported distro such like RedHat or similar. *Date: September 3, 2017*
View originalClaudia P.
Really Intuitive
Cinquestelle is a really intuitive softwer that you can use in cloud, from your office and from home. Whenever there is something missing, the assistance is ready to help and improve, and often, after few months they implement the system with your request. **Pros:** The fact that is on cloud **Cons:** the latest update has no colored icons and it's confusing **Vendor Response:** Dear Claudia Thank you for your review you are very kind. With the latest updates to the icons we wanted to modernise the 5stelle* graphics. We believe we have managed to do this and with a little time you will find it easier to identify the new icons. 5stelle* Team - Replied May 2017
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FAQ
Frequently Asked Questions
- Cloud-native PMS purpose-built for Italian hotels and B&Bs. Manages reservations, billing, channel distribution, online bookings, and fiscal compliance in one platform. Used by 2,500 properties across 15 countries. Part of the Zucchetti Group.
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