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5stelle Native Cloud PMS

Cloud-native PMS for hotels with booking engine, channel manager, and fiscal compliance.

4.56
91 reviews
Property Management Systems
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About 5stelle Native Cloud PMS

Cloud-native PMS purpose-built for Italian hotels and B&Bs. Manages reservations, billing, channel distribution, online bookings, and fiscal compliance in one platform. Used by 2,500 properties across 15 countries. Part of the Zucchetti Group.

What sets this company apart

Native cloud PMS built specifically for the Italian hospitality market with integrated fiscal compliance, channel management, mobile Pocket feature, and open API connecting 200+ apps. Part of the Zucchetti Group.

Markets & Coverage

Operating across 22 countries

Markets & Coverage

(22)
SpainPortugalFranceItalyGreeceCroatiaUnited KingdomGermanyAustriaSwitzerlandNetherlandsBelgiumIrelandCzech RepublicPolandHungaryRomaniaNorwaySwedenDenmarkFinlandIceland

Supported Languages

EnglishPrimary
SpanishPrimary
FrenchPrimary
German
Italian

Property Types

  • B&B / Guest HousePrimary

Market Segments

  • UrbanPrimary

Service Characteristics

Main Features

  • Mobile app / mobile-friendly
  • Payment gateway integration
  • Integrated channel manager
  • Open API
  • Booking engine integration

Integrations & Partnerships

184 integrations and partnerships across 33 categories

Booking Engine

29

Operations Platforms

19

Guest Experience Software

18

Revenue Management Systems

16

Channel Managers

12

OTA & Listing Sites

10

Accounting

9

Payment Platforms

8

Smart Home Technology

7

Smart Locks & Access Control

6

Guest Communication

5

Other

5

Data Analytics

4

Reputation & Review Management

4

AI

3

Consulting

3

WiFi Services

3

Automation

2

Guest Amenities

2

Guest Registration & Screening

2

Insurance

2

Mobile App Development

2

Property Management Systems

2

Revenue Management Consultancy

2

Concierge Platform

1

CRM & Lead Management

1

Digital Marketing

1

Direct Booking

1

Luggage Storage

1

Marketing Agency Services

1

Productivity Tools

1

Property Management Services

1

Website Services

1

Reviews

91 reviews from verified users

4.56

91 reviews

96%

Would recommend

Showing 6 of 91 reviews

M

Michaela B.

May 2026
Capterra
2

PMS assolutamente sconsigliato per strutture multiservizi e superiori alle 50 camere

**Pros:** Prodotto interamente in Cloud ed intuitivo **Cons:** Pochissima flessibilità nelle modifiche richieste, disponibili solo aggiornamenti di sistema. Molto complesso nelle operazioni di base (vedi gestione delle prenotazioni gruppi, mancanza di visibilità dell'invenduto ed opzionato su di un'unica schermata, ecc.), necessarie più risorse e maggiore tempo per ogni singola operazione. *Date: January 2, 2023*

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E

Emanuele M.

May 2026
Software Advice
5

A very good and useful PMS

**Pros:** It is very fast, well integrated with others systems either to import bookings and manage CRM, very easy in daily usage.We have been using since 1 year and very satisfied **Cons:** I like this software, the only thing I would like to see, even not much requested by commercial market, a version for linux , at least one stable and supported distro such like RedHat or similar. **Vendor Response:** Dear Emanuele, First of all thank you for taking the time to review us. We are glad you are finding 5stelle* so easy to use and the integrations so useful. With regards to the version for Linux, at the moment on Linux operating systems you can use the Pocket PMS which can be used on any browser and has the most important reception functions at hand. 5stelle* Team - Replied September 2017

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V

Verified User in Hospitality

May 2026
G2
4

It is a good software for hospitality management, recommended for small and medium-sized businesses (SMBs).

**What do you like best about 5stelle*?** 5stelle makes it really easy to manage reservations at the hotel and the check-ins and billings are also quite simple to handle. Plus you can use it for feedback too. **What do you dislike about 5stelle*?** Sometimes the reservations don't appear in the system, and you need to spend some time searching for them. The support is good but not the best, and there should be documentation to assist us. **What problems is 5stelle* solving and how is that benefiting you?** Hotel management

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L

Luca R.

May 2026
Capterra
5

Utlizziamo le API da tempo e siamo soddisfatti

**Pros:** Affidabili e super responsive. Team organizzato e valido **Cons:** In realtà nulla in particolare. Ci stiamo trovando bene. *Date: April 28, 2020*

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E

Emanuele M.

May 2026
Capterra
5

A very good and useful PMS

**Pros:** It is very fast, well integrated with others systems either to import bookings and manage CRM, very easy in daily usage. We have been using since 1 year and very satisfied. **Cons:** I like this software, the only thing I would like to see, even not much requested by commercial market, a version for linux, at least one stable and supported distro such like RedHat or similar. *Date: September 3, 2017*

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C

Claudia P.

May 2026
Software Advice
4

Really Intuitive

Cinquestelle is a really intuitive softwer that you can use in cloud, from your office and from home. Whenever there is something missing, the assistance is ready to help and improve, and often, after few months they implement the system with your request. **Pros:** The fact that is on cloud **Cons:** the latest update has no colored icons and it's confusing **Vendor Response:** Dear Claudia Thank you for your review you are very kind. With the latest updates to the icons we wanted to modernise the 5stelle* graphics. We believe we have managed to do this and with a little time you will find it easier to identify the new icons. 5stelle* Team - Replied May 2017

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FAQ

Frequently Asked Questions

  • Cloud-native PMS purpose-built for Italian hotels and B&Bs. Manages reservations, billing, channel distribution, online bookings, and fiscal compliance in one platform. Used by 2,500 properties across 15 countries. Part of the Zucchetti Group.

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