Guest Point
GuestPoint is a property‑management system designed for small hotels, motels, inns, and boutique accommodations.
About Guest Point
GuestPoint is a property‑management system designed for small hotels, motels, inns, and boutique accommodations. The software combines front‑desk operations, reservations, housekeeping, rate management, reporting, and channel‑management into one integrated platform. GuestPoint helps independent properties move away from manual or legacy systems by providing an intuitive interface and tools to manage both walk‑in and online bookings. It aims to improve efficiency, reduce overbookings, and support better guest service without the complexity of large enterprise PMS solutions.
What sets this company apart
GuestPoint is an Australian-owned, all-in-one PMS purpose-built for small to medium accommodation providers. The team has owned and operated a 4-star property, giving first-hand industry insight. Offers cloud-based PMS + Channel Manager (100+ channels) + Booking Engine + Trust Accounting + Payment Software + POS + Website builder in a single integrated platform with 24/7 phone support.
Markets & Coverage
Operating across 5 countries
Markets & Coverage
(5)Supported Languages
Property Types
- ApartmentPrimary
- B&B / Guest House
- Aparthotel / Serviced Apt
Market Segments
- UrbanPrimary
- Corporate & Extended Stay
Service Characteristics
Main Features
- Trust accounting
- Payment gateway integration
- Integrated booking engine
- Full-service property management
- Integrated channel manager
Integrations & Partnerships
6 integrations and partnerships across 4 categories
Reviews
7 reviews from verified users
5
7 reviews
Would recommend
Showing 6 of 7 reviews
Hilde Mint
Certainly I could not manage the motel without Guestpoint support and I am grateful for the professional service provided and their extended patience.
View originalCatherine
Overall, very happy customers and would highly recommend GuestPoint to any motelier looking for a reliable, easy to use, feature packed property management system. From the initial setup, install and training we have found the program and their service to be of a very high standard.
View originalMichael T.
Software has the ability to grow and build on API integration which is great! Automation was a big part of our business model and Guestpoint was able to provide most of what we were looking for. Ongoing support is always helpful and efficient. Highly recommend.
View originalColleen Tito
We LOVE Guestpoint, it has totally turned both our Motel businesses around, They are always working to improve our guests experience via booking with us directly and especially the new booking engine (thanks Sam for the help - Your AWESOME!). Love the updates to make our property management even smarter, smoother, and more efficient. The team is always quick to help with any support issues that we need, which to be honest isn't very often as the system is so easy to use. HIGHLY RECOMMEND!
View originalCaroline Clark
Guestpoint has been our Property management system since November and the service is absolutely outstanding. Sam, Debbie and the team have been truly amazing, answering all our questions so quickly and accurately, even the complicated ones. The support is second-to-none and the whole team has been going above and beyond to help us navigate the software. Thank you team Guestpoint for an amazing service.
View originalColleen Tito
Thanks Guestpoint for making our lives easier with Outstanding Service and Support! We have been incredibly impressed with the service from the GuestPoint team, Such an easy booking system with a new updated booking engine which is helping us with more direct bookings. The team is always quick to respond, professional, and genuinely helpful. HIGHLY RECOMMEND!
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FAQ
Frequently Asked Questions
- GuestPoint is a property‑management system designed for small hotels, motels, inns, and boutique accommodations. The software combines front‑desk operations, reservations, housekeeping, rate management, reporting, and channel‑management into one integrated platform. GuestPoint helps independent properties move away from manual or legacy systems by providing an intuitive interface and tools to manage both walk‑in and online bookings. It aims to improve efficiency, reduce overbookings, and support better guest service without the complexity of large enterprise PMS solutions.
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