Hosperly

I recently started using this app and I have to say, it’s been a game-changer for me as a vacation rental manager. The app allows me to manage all aspects of my digital guest experience from a single interface, which has saved me a lot of valuable time. Not only that, but I’ve also been able to generate new income from service sales since using this app. One of my favorite features of the app is the automated messages, which have been incredibly helpful in streamlining my communication with guests. Overall, I would highly recommend this app to anyone in the vacation rental or boutique hotel industry. It’s made my job so much easier and has had a significant impact on my business.

The customer service I have received from Kiriaki has been exceptional, she has spent time helping me set up my Tourmie platform and our guide books plus guided me through the whole system. Kiriaki has a vast knowledge of Tourmie and has been able to answer and assist me with everything I have needed to get set up. Our short term rental business was using Touch stay prior to switching over to Tourmie and I am finding Tourmie so much better. Whilst Touch stay does offer more flexibility with personalising the brand look of you company I have found that Tourmie offers far more features, such as automatically personalised guide books for each guest, a guest portal where guests can see any special requests they have ordered, a detailed breakdown of customer information and booking details and more. I would highly recommend Tourmie, the system is user friendly, full of useful features and the customer service is incredible. Pros: A great user friendly platform if you’re in the Short Term Rental business looking to send guest guides and booking information. The customer service is amazing and Kiriaki is bursting with knowledge. Cons: The brand customisation is a bit limited, it would be good if the pages looked more like our website pages to keep our brand consistent. Switched from Touch Stay — Touch stay offers less Features and is more expensive.

Tourmie team is excellent and extremely helpful with all our needs. From set up till special requests, they have supported us fully. Pros: A great way to communicate, inform and handle daily operations in short term rentals, especially for multiple property ownership. The fact that all these operations are made remotely, has given us more flexibility and time to focus on upgrading our service. Its connection with AADE is a great breakthrough and tool for the accounting office. Cons: It would more useful if it could connect with any pms system and any type of electronic lock system, apart from the ones affiliated.