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Hospitable

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Automated guest communication and property management platform for vacation rentals.

4.85
20 reviews
Property Management Systems
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About Hospitable

Hospitable (formerly Smartbnb) is an automated guest communication and property management platform for vacation rentals. The platform automates messaging, reviews, scheduling, and task management, helping hosts and property managers save time and deliver exceptional guest experiences across Airbnb, VRBO, Booking.com, and other channels.

What sets this company apart

AI-first property management software for short-term rentals that combines intelligent guest communication automation, dynamic pricing, and multi-channel management in one platform. Customer and employee-funded — no VC, no detours. Built by hosts, for hosts.

Markets & Coverage

Operating across 27 countries

Markets & Coverage

(27)
SpainPortugalFranceItalyGreeceCroatiaUnited KingdomGermanyAustriaSwitzerlandNetherlandsBelgiumIrelandUnited StatesCanadaMexicoAustraliaNew ZealandCzech RepublicPolandHungaryRomaniaNorwaySwedenDenmarkFinlandIceland

Supported Languages

EnglishPrimary
SpanishPrimary
FrenchPrimary
German
Italian
Portuguese

Property Types

  • HousePrimary
  • Apartment
  • Villa
  • Condo
  • Cabin
  • Cottage
  • B&B / Guest House

Market Segments

  • LuxuryPrimary
  • Beach & Coastal
  • Mountain & Ski
  • Urban
  • Rural & Country
  • Family

Service Characteristics

Main Features

  • AI guest communication
  • Dynamic pricing integration
  • Direct booking website
  • Channel manager integration
  • Unified inbox

Integrations & Partnerships

5 integrations and partnerships across 2 categories

OTA & Listing Sites

4

Accounting

1

Pricing Plans

Pricing information based on publicly available data. Contact vendor for exact quotes.

Essentials

$0month
  • Unified Inbox & Automated Messaging
  • Calendar syncing (Airbnb, Vrbo, Booking.com, Agoda)
  • Guest Portal
  • Task automation
  • Community & AI chat support
Get Started

Host

$29property/month
  • AI Assist & Suggested Replies
  • Dynamic Pricing
  • Metrics Dashboard
  • Unlimited secondary users
  • Airbnb, Vrbo, Booking.com, Agoda sync
  • 1 property included
Get Started
Most Popular

Professional

$59month
  • Direct Booking Site
  • Smart Device Automations (2 devices/property)
  • Guest Payment Collection
  • Customizable Metrics Dashboards
  • AI Copilot
  • 2 properties included
Get Started

Mogul

$99month
  • Custom Branding
  • QuickBooks Accounting Integration
  • Smart Devices (4/property included)
  • AI Auto Reply Messaging Assistant
  • Owner Portal, Payouts & Statements
  • Commission Tracking
  • 3 properties included
Get Started

Reviews

20 reviews from verified users

4.85

20 reviews

100%

Would recommend

Showing 6 of 20 reviews

M

Marc

May 2026
Trustpilot
4

New STR Owner Perspective

New to STR ownership and hoping that Hospitable can bring together all the booking platforms in one place for me to manage a single calendar, as well as incorporate a direct bookings options for me. So far so good while drinking from a firehose on both the amount and quality of new customer support with only a few hiccups to navigate thus far! Listened in on my first Town Hall today which I believe to be a valuable offering! Cheers to moving forward together!

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J

Jon L

May 2026
Trustpilot
5

As a first time short term rental owner, Hospitable has been a game changer

As a first time short term rental owner, Hospitable has been a game changer. The ability to sync all of my calendars and automate my smart devices helped so much with the check in process. Most of the time, the process of check in and check out for my guests is hands off. Highly recommend.

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J

Jenny Lynn

May 2026
Trustpilot
5

Cut my time managing my bnb in half or more

Cut my time managing my bnb in half or more.

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A

Andrew

May 2026
Trustpilot
4

We had a bit of a rough start

We had a bit of a rough start, despite paying extra to be trained by the team. Once we got the gang of it, it's a very cool program. Lots of features that fit our needs perfectly. Smarty is also a very in tune AI and probably the smartest I haver come across yet.

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P

Philip Graves

May 2026
Trustpilot
5

Hospitable has been a game changer

Hospitable has been a game changer for managing my short-term rental in Fayetteville. It has made everything incredibly simple and streamlined. From automated messaging to keeping everything organized, it takes a lot of the day-to-day pressure off and lets me focus on the bigger picture. What I appreciate most is how easy it is to use while still being powerful. It keeps communication with guests smooth and consistent, and I've seen a real difference in how efficiently I can manage bookings. If you're running an STR and want to save time while staying on top of everything, I highly recommend Hospitable.

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S

Srdan

May 2026
Trustpilot
5

Excellent experience – highly recommended

I've had a great experience with Hospitable from start to finish. The platform is intuitive, reliable, and clearly designed with hosts in mind. It has significantly streamlined my daily operations and saved me a lot of time managing bookings and guest communication. What stands out the most is how smooth and automated everything feels, without losing control over important details. Their customer support is also responsive and helpful whenever needed. Overall, a very well-thought-out solution for short-term rental management. I'm genuinely satisfied and would highly recommend it to anyone in the industry.

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FAQ

Frequently Asked Questions

  • Hospitable (formerly Smartbnb) is an automated guest communication and property management platform for vacation rentals. The platform automates messaging, reviews, scheduling, and task management, helping hosts and property managers save time and deliver exceptional guest experiences across Airbnb, VRBO, Booking.com, and other channels.

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