RDPWin
Customizable PMS for resorts, hotels, vacation rentals, and specialty lodging with 400+ configurable settings.
About RDPWin
Resort Data Processing (RDP) provides customizable hospitality management software for resorts, hotels, vacation rentals, condo-hotels, timeshares, RV resorts, corporate housing, and workforce housing. The platform includes reservations, front desk, housekeeping, maintenance, POS, owner accounting, rate management, revenue management, PCI-DSS compliant payments, and reporting. With 400+ configurable settings and 40+ years of industry expertise, RDP serves over 500 properties worldwide. Acquired by Fullsteam in 2022.
What sets this company apart
40+ years of industry leadership, 400+ configurable settings, 24/7/365 North American-based support, and deep customization for complex property operations including multi-property, timeshare, and condo-hotel management. Top 5 on SelectHub's 2024 Top Hotel Management Software list.
Markets & Coverage
Operating across 3 countries
Markets & Coverage
(3)Supported Languages
Property Types
- HousePrimary
- Villa
- Condo
- Cabin
- B&B / Guest House
- Aparthotel / Serviced Apt
Market Segments
- LuxuryPrimary
- Mountain & Ski
- Urban
- Corporate & Extended Stay
Service Characteristics
Main Features
- Mobile app / mobile-friendly
- API access & webhooks
- PMS integration
- Custom reporting & dashboards
- Automated notifications & alerts
Integrations & Partnerships
4 integrations and partnerships across 3 categories
OTA & Listing Sites
2
Property Management Services
1
Revenue Management Systems
1
Reviews
30 reviews from verified users
3.87
30 reviews
Would recommend
Showing 6 of 30 reviews
VR (Verified Reviewer)
RDPWIN
Pros: I am impressed with the support team. quick to reply and great to work with. I also like the fact that I can make my own reports in Crystal Reports. Cons: Some features are limited or I need to purchase an additional module in order to have the advanced functionality I am looking for
(Anonymous Validated Reviewer)
Easy to use property management system for resort
What do you like best about RDPWin?
Easy to access rooms and change anything needed in resort reservations
What do you dislike about RDPWin?
There is not a way to see the room is dirty or clean in the front screen
What problems is RDPWin solving and how is that benefiting you?
Occupancy of hotel. Realized sometimes coworkers do not change rooms in system when guests are moved for any reason.
Review collected by and hosted on G2.com.
Emilie
RDP offers amazing software that makes…
RDP offers amazing software that makes so many property management and rental tasks seamless for staff, owners, and renters. The customer service is unparalleled. We couldn’t be more pleased.
Daniel Morrison
Overall pleased with RDP's Property Management System
Switching over from one Property Management System to another is quite an undertaking. RDP helped deliver a PMS system that was customized to meet the needs of our multi-use property (timeshare, rentals and condos). Support tickets are responded to in a timely manner by their friendly and knowledgeable staff.
Different tools provided has help our business find new and more efficient ways in revenue management. Owner portal is a great resource for our owners to access statements, make payments, check their reservations and newsletters. Its a feature that can minimize the email/call volume to your front desk.
Connectivity and automation of our inventory & rates with OTAs was a main selling point in switching over. Our previous PMS required us to have a separate booking engine that rates and inventory were adjusted manually.
Pritesh P.
Great PMS system for Small Resorts
What do you like best about RDPWin?
RDP has all the features that are needed for a small resort property. It has really good reports that can be used for accounting. The reservation tracking is very robust with RDP and we also utilized the Housekeeping feature (with scheduling and assignments).
What do you dislike about RDPWin?
The backend database for RDP is very old. They use Pervasive database that is file-based to store the data. It is very difficult to integrate with other vendors as far as data mining.
Recommendations to others considering RDPWin:
RDP is good for a small resort property. The system is very old and recommend using another PMS
What problems is RDPWin solving and how is that benefiting you?
We are using RDP as our primary integration tool for BI for the smaller resorts. We are able to track incoming reservations coming from the different segments as well as use the reports for accounting purposes.
Review collected by and hosted on G2.com.
(Anonymous Validated Reviewer)
RDPWin is a must for resort data processing
What do you like best about RDPWin?
The software is very intuitive and easy to use. The learning curve is small and one can learn the ins and outs of the software within 1 to 3 days, depending on usage. The software is great at reminding what information is needed when entering data and quick to retrieve stored data.
What do you dislike about RDPWin?
Sometimes when the software is unable to connect to a database it can have issues with previously inputted data, sometimes corrupting the data and requiring re-entry. It’s not usually a problem because the software saves a soft-backup occasionally in case of database failure.
What problems is RDPWin solving and how is that benefiting you?
Data management in small and large hotel operations.
Review collected by and hosted on G2.com.
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FAQ
Frequently Asked Questions
- Resort Data Processing (RDP) provides customizable hospitality management software for resorts, hotels, vacation rentals, condo-hotels, timeshares, RV resorts, corporate housing, and workforce housing. The platform includes reservations, front desk, housekeeping, maintenance, POS, owner accounting, rate management, revenue management, PCI-DSS compliant payments, and reporting. With 400+ configurable settings and 40+ years of industry expertise, RDP serves over 500 properties worldwide. Acquired by Fullsteam in 2022.
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