REI Master
Property management software with trust accounting for real estate, holiday letting, and commercial property portfolios.
About REI Master
REI Master (REI Master Pty Ltd) is an Australian-owned property management software and trust accounting company founded in 1999 by Justin Owen. The company provides an all-in-one PMS platform (REI Master desktop and REI Cloud browser-based) covering property management, real estate sales, management rights, holiday letting/short-term rentals, and commercial property management. REI Master serves over 1,300 clients across Australia and New Zealand and is known for its telephone-based customer support, with 99% of requests attended to in under 20 minutes.
What sets this company apart
Industry Famous Support — full Australian-based telephone support with 99% of requests attended to in under 20 minutes and average response under 5 minutes. Unlike competitors using ticket/email systems, REI Master offers phone-first support with staff from property management backgrounds. Truly integrated all-in-one platform with PMS, channel manager, booking engine, and trust accounting designed for Australian legislative compliance.
Markets & Coverage
Operating across 1 countries
Markets & Coverage
(1)Supported Languages
Property Types
- HousePrimary
- Apartment
- Condo
- Hotel
- Aparthotel / Serviced Apt
Market Segments
- LuxuryPrimary
- Budget-Friendly
- Family
- Corporate & Extended Stay
Service Characteristics
Main Features
- Custom reporting & dashboards
- Data migration support
- Dedicated onboarding support
- Role-based user access
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FAQ
Frequently Asked Questions
- REI Master (REI Master Pty Ltd) is an Australian-owned property management software and trust accounting company founded in 1999 by Justin Owen. The company provides an all-in-one PMS platform (REI Master desktop and REI Cloud browser-based) covering property management, real estate sales, management rights, holiday letting/short-term rentals, and commercial property management. REI Master serves over 1,300 clients across Australia and New Zealand and is known for its telephone-based customer support, with 99% of requests attended to in under 20 minutes.
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