RoomRaccon
All-in-one property management system for independent hotels, B&Bs, and guesthouses.
About RoomRaccon
RoomRaccoon is an award-winning, all-in-one Property Management System (PMS) for independent hotels, B&Bs, and guesthouses. It offers a combined PMS, Channel Manager, and Booking Engine, built to automate administrative tasks like check-in and housekeeping. The platform empowers small-to-medium accommodation providers to streamline operations, reduce errors, save time, and maximize revenue with powerful, yet easy-to-use, cloud technology.
What sets this company apart
RoomRaccoon combines PMS, Channel Manager, Booking Engine, Revenue Management, and AI-powered pricing in a single cloud platform purpose-built for independent hotels. Founded in 2017 by a hotel owner and a developer, the company is bootstrapped (no external VC funding) and has grown to serve 2,000+ hotels across 54 countries with 300+ integration partners. It offers a complete hotel operating system with integrated payments, automated upselling, digital ID scanning, and housekeeping management — all from a single login.
Markets & Coverage
Operating across 24 countries
Markets & Coverage
(24)Supported Languages
Property Types
- ApartmentPrimary
- B&B / Guest House
- Aparthotel / Serviced Apt
Market Segments
- UrbanPrimary
- Rural & Country
Service Characteristics
Main Features
- Multi-language support
- API access & webhooks
- PMS integration
- Custom reporting & dashboards
- Automated notifications & alerts
Integrations & Partnerships
10 integrations and partnerships across 5 categories
OTA & Listing Sites
5
Payment Platforms
2
Accounting
1
Revenue Management Systems
1
Smart Locks & Access Control
1
Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
Entry
- 2 users
- 3 room categories
- 3 booking channels
- 7 dynamic pricing rules
- Online check-in/out
- Basic reporting
- 24/7 AI chatbot
- Ticket support (8hr SLA)
Essentials
- 8 users
- 10 room categories
- 5 booking channels
- 7 dynamic pricing rules
- 1 upgrade tool/integration
- Weekday phone support
Premium
- 20 users
- 20 room categories
- Unlimited booking channels
- 25 dynamic pricing rules
- 3 upgrade tools/integrations
- Advanced revenue reports
- Phone support 7 days/week
Pro
- Unlimited users
- Unlimited room categories
- Unlimited channels
- 75 dynamic pricing rules
- Unlimited upgrades/integrations
- AI pricing (RaccoonRev Plus)
- Financial reporting
- Priority support SLA (4hr)
- Weekend phone support
Reviews
42 reviews from verified users
4.15
42 reviews
Would recommend
Showing 6 of 42 reviews
Enrico Piantato
Terrible!!
Terrible!!! Nobody taking care about.. Everyyear they raise the price, the sent the invoice and if you don't pay immediately they block your account. In my case, we paid but they blocked the account and they don't answer!!!
View originalSimone K.
Gamechanger!
What i like most about RoomRaccoon are the smooth and comprehensive features like channel management together with online payment integrations and the tools for sending confirmations and managing bookings in real-time.
View originalGrant Walker
The staff are amazing and there is a huge amount of value in the product
The staff are amazing and there is a huge amount of value in the product
View originalPhildene Thomas
Thank you Ashlene
Thank you Ashlene, Siya and Lee-Anne
View originalKresimir E.
Easy to use product
Although the product has a higher price, its functionality us excellent, everything works perfectly.
View originalGrand Kruger Lodge & Spa
User Friendly and Great Service!!
User Friendly and Great Service!!
View originalAlternatives to RoomRaccon
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FAQ
Frequently Asked Questions
- RoomRaccoon is an award-winning, all-in-one Property Management System (PMS) for independent hotels, B&Bs, and guesthouses. It offers a combined PMS, Channel Manager, and Booking Engine, built to automate administrative tasks like check-in and housekeeping. The platform empowers small-to-medium accommodation providers to streamline operations, reduce errors, save time, and maximize revenue with powerful, yet easy-to-use, cloud technology.
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