WebHotelier
Feature-rich channel manager and booking engine for hotels, part of the primalres group.
About WebHotelier
WebHotelier, part of the primalres group and founded in 2008, provides a feature-rich channel manager and booking engine for hotels. It optimizes online distribution by automating inventory, rates, and reservations across OTAs and GDS systems. The platform offers essential multi-lingual and multi-currency support, along with integrated payment processing to maximize direct bookings.
What sets this company apart
360-degree hospitality e-business ecosystem covering booking engine, channel manager, PMS, AI revenue management, payment gateway, and B2B marketplace connecting to 51,500+ travel agencies — one of the most complete solution ecosystems in hospitality tech.
Markets & Coverage
Operating across 22 countries
Markets & Coverage
(22)Supported Languages
Property Types
- HotelPrimary
- Boutique Hotel
- Aparthotel / Serviced Apt
Market Segments
- Beach & CoastalPrimary
- Urban
- Family
- Corporate & Extended Stay
Service Characteristics
Main Features
- Multi-language support
- Mobile app / mobile-friendly
- API access & webhooks
- White-label option
- Multi-currency support
- GDPR-compliant data handling
- PMS integration
- Custom reporting & dashboards
- Dedicated onboarding support
- Dedicated account manager
- Automated notifications & alerts
- Open integrations marketplace
Integrations & Partnerships
3 integrations and partnerships across 1 categories
OTA & Listing Sites
3
Reviews
43 reviews from verified users
4.83
43 reviews
Would recommend
Showing 6 of 43 reviews
Alex M.
Great system
Very happy with the system so far and would recommend **Pros:** Usability, multiple functions, great customer service **Cons:** Some smaller UK agents do not integrate with the system **Reason for choosing Webhotelier:** They offered a package that included a PMS, channel manager and booking engine **Switched from:** SiteMinder — We were approached and we were interested in the proposal
View originalMaria K.
Excellent Collaboration
The experience of Webhotelier is just fine to me. I always take the answers that I need to all my requests. **Pros:** Webhotelier has got very good support and client service. The application is very useful and user friendly. **Cons:** The support services of webhotelier usually prefer e-mail than direct answer through phonecall which is also nice because they answer correctly, on time and to the point.
View originalNikos Georgiou
(Rating only — no text content)
View originalAlexantrou Katalin V.
Best tool to start
**Pros:** Simple to use Professional employees available any time **Cons:** Nothing comes to mind. Expecting maybe more futures.
View originalTheodora C.
Webhotelier experience
**Pros:** There is everything in one place. You can manage all the reservation through webhotelier and put offers, promotional codes etc **Cons:** There is no a central menu and many features are "hide", not easy to find them **Switched from:** Hoteliga — Hoteliga not useful, very old system with many problems daily
View originalGeorge M.
Easy to use
**Pros:** The Booking engine is very easy for the user **Cons:** As a company we do not have something negative
View originalAlternatives to WebHotelier
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FAQ
Frequently Asked Questions
- WebHotelier, part of the primalres group and founded in 2008, provides a feature-rich channel manager and booking engine for hotels. It optimizes online distribution by automating inventory, rates, and reservations across OTAs and GDS systems. The platform offers essential multi-lingual and multi-currency support, along with integrated payment processing to maximize direct bookings.
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