Local Bird
VerifiedDigital concierge platform for vacation rentals connecting guests with curated local experiences through vetted vendors.
About Local Bird
Localbird is a free digital concierge platform for vacation rental hosts and property managers. It connects guests with curated local experiences through vetted vendors. Hosts earn commission on every booking made by their guests. The platform integrates with 20+ PMS platforms and provides a dedicated concierge team.
What sets this company apart
Done-for-you concierge solution — hosts don't need to do any work. Localbird manages vendors, supports guests, and automates the process. Hosts keep their existing PMS and earn on every booking. Completely free for hosts.
Markets & Coverage
Operating across 5 countries
Markets & Coverage
(5)Supported Languages
Property Types
- HousePrimary
- Apartment
- Villa
- Condo
- B&B / Guest House
Market Segments
- LuxuryPrimary
- Beach & Coastal
- Family
Service Characteristics
Main Features
- Multi-language support
- PMS integration
- Free trial / freemium tier
- Dedicated onboarding support
- Dedicated account manager
Integrations & Partnerships
4 integrations and partnerships across 2 categories
Property Management Systems
3
WiFi Services
1
Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
Starter
- 24/7 guest support
- 2-minute self-serve onboarding
- automatic commission payouts
- personalized booking link
- curated local experiences
Professional
- Everything in Starter
- dedicated account manager
- seamless PMS integration
- invite your own vendors
- advanced analytics & reporting
High-end
- Everything in Professional
- white-glove support
- VIP concierge
- custom branded experience
- exclusive vendor partnerships
Reviews
10 reviews from verified users
4.9
10 reviews
Would recommend
Showing 6 of 10 reviews
customer (GB)
Above and beyond service
I used localbird.io to book 3 trips during my vacation after I arrived. They were constantly helpful and positive, despite several hiccups with the payment systems. When a tour fell through they immediately searched out another for me. Before each tour they provided detailed information about where to meet, what to bring etc. It was definitely 5 star service
View originalCarrie (US)
2026 Spring Break Trip Costa Rica at Casa Michacla
The team at Localbird was amazing in every aspect of planning our trip as first time visitors to Costa Rica. The time and help before the trip were so helpful!! They helped ensure we had a great itinerary, help ensure we had transportation covered with drivers to take us to all our spots. They were extremely responsive thru the What'sApp for any last-minute changes, etc. I highly recommend this team and appreciate everything they did to make our trip a success!!
View originalJ Brummett (US)
After getting ghosted for my ride in
After getting ghosted for my ride in Cancun I was hesitant to book another ride ahead of time. Localbird did a great job of communicating and updating driver, even with a 2 hour delay in my arrival. The driver was just outside of the airport with a clear sign with my name on it. Friendly and efficient. I'd highly recommend.
View originalLisa Bayne (US)
The team at Localbird was super
The team at Localbird was super responsive, polite and helpful. We got groceries delivered so they were at our Airbnb when we arrived. We also booked airport shuttles and massages through them.
View originalCharlotte (GB)
Localbird helped me plan my whole trip
Localbird helped me plan my whole trip to Costa Rica and it worked with out a hitch. We didn't hire a car and they organised all our transportation and trips. It was one of our best holidays
View originalSteve cullinane (CR)
The communication is absolutely
The communication is absolutely perfect. The way they accommodated my family with quick pit stops along the way to our destination was amazing. Our driver was so helpful and was very insightful about certain locations and accommodations. So extremely nice to me and my family.
View originalAlternatives to Local Bird
Compare similar Concierge Platform solutions
AIPEX Technologies provides an AI-driven guest engagement platform for vacation rentals and hotels. Its platform includes AI concierge on guest phones, in-property Alexa smart displays, and AI-powered messaging. The system answers guest questions using curated property content, automates checkout notifications for cleaning crews, and promotes gap-night bookings and repeat direct stays. It integrates with PMS providers including Guesty, Hostaway, OwnerRez, and Hostfully. The company is Amazon's largest provider of Alexa Smart Properties for hospitality.
Bellhopt is a specialized hospitality technology company that provides a guest experience platform for hotels and vacation rentals. Their service focuses on monetizing the guest stay through a digital marketplace for upsells, local recommendations, and in-house services. By providing a "digital concierge" via QR codes or messaging, Bellhopt helps hosts increase their ancillary revenue while offering guests a more convenient and modern way to access amenities.
Biloki is a French proptech platform offering an all-in-one Property Management System (PMS) for short-term rental concierge services and property owners. The platform integrates a channel manager syncing with 120+ OTAs (Airbnb, Booking.com, Vrbo, Expedia), smart lock management with automatic temporary code generation, centralized multi-channel messaging, an AI-powered guest assistant available 24/7, automated cleaning task scheduling, and performance analytics. Founded in 2024, Biloki serves hundreds of concierge businesses with 4 dedicated interfaces (manager, owner, staff, guest).
Platform for hiring private chefs and caterers for in-home dining experiences. 500+ chefs across 75+ cities. Chefs cook, serve, and clean up. 4.9/5 rating. Offers catering, workshops, and meal boxes. Ideal for vacation rental guest experiences.
FAQ
Frequently Asked Questions
- Localbird is a free digital concierge platform for vacation rental hosts and property managers. It connects guests with curated local experiences through vetted vendors. Hosts earn commission on every booking made by their guests. The platform integrates with 20+ PMS platforms and provides a dedicated concierge team.
Explore more of SCALE Connect
Keep comparing tools and discover the right fit for your rental business.