Smartiz
VerifiedWhatsApp-first Agentic AI hospitality platform for hotels and short-term rentals.
About Smartiz
Agentic AI Hospitality Platform — WhatsApp-first guest messaging platform that detects guest sentiment, creates and manages tasks, and autonomously manages guest communications via WhatsApp. Built for short-term rental professionals and hotels. AI Copilot and Autopilot handles 80% of messages with real-time sentiment analysis. Generates personalized digital guest books in under 3 minutes. Designed for independent properties who want professional-grade guest communication capabilities. Integrates with major PMS, smart lock, and payment platforms.
What sets this company apart
The only WhatsApp-first agentic AI hospitality platform — AI handles 80% of guest communications autonomously with real-time sentiment analysis, automatic task extraction, and AI-powered guest books. Built on WhatsApp, already installed on 4 billion devices worldwide.
Markets & Coverage
Operating across 1 countries
Markets & Coverage
(1)Supported Languages
Property Types
- HousePrimary
- Apartment
- Villa
- Condo
- B&B / Guest House
- Aparthotel / Serviced Apt
Market Segments
- LuxuryPrimary
- Urban
- Family
- Corporate & Extended Stay
Service Characteristics
Main Features
- Multi-language support
- Mobile app / mobile-friendly
- API access & webhooks
- GDPR-compliant data handling
- PMS integration
- Free trial / freemium tier
- Dedicated onboarding support
- Automated notifications & alerts
- Guest communication templates
- AI guest communication
- Sentiment analysis
- Chatbot & virtual assistant
Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
Essential
- Unified Inbox & WhatsApp Integration
- Digital guest book
- Manual task creation
- PMS integrations
- Smart lock integrations
- Payment integrations
Advanced
- Everything in Essential
- Guest sentiment analysis
- Automatic sequencing of communications
- AI-powered automatic responses
- AI-powered task creation
- KYC analysis via AI
Expert
- Everything in Advanced
- Complete task orchestration via AI
- Upselling via AI
- Automatic operations (housekeeping, inspection, maintenance, welcome agents)
- Reporting & Analytics
- Up to 2 additional modules (Deposit Management, Owner Management, CRM)
Alternatives to Smartiz
Compare similar Guest Communication solutions
AI-powered contact center software. Integrates with CRMs including Guesty, HubSpot, and Salesforce. Features power dialer, AI voice agents, SMS bots, and AI conversation analytics for intelligent communication workflows.
AI-powered guest communication platform for Airbnb and vacation rental hosts. Automates guest messaging, AI phone calls, AI upsells, and AI guidebooks across multiple channels including Airbnb, Vrbo, Booking.com, WhatsApp, SMS, and Email. Integrates with major PMS platforms such as Hostaway, Guesty, Streamline, OwnerRez, and others. Delivers 78% reduction in manual work and 5.4x return on AI upsells.
Cendra is an AI agent for guest messaging and operations in hospitality. It connects to property management systems, learns from past conversations, and handles guest inquiries across booking channels autonomously. The platform triages issues, coordinates vendors, and keeps guests updated throughout their stay. Cendra serves boutique hotels, vacation rentals, and luxury villa operators. Its human-in-the-loop model lets staff review AI responses before they are sent. Cendra was previously known as Botel.
No-code AI chatbot platform that enables businesses to build custom AI chatbots using RAG technology. Leverages advanced LLMs like GPT-5 and Claude to provide intelligent, context-aware conversations for guest communication and support automation.
FAQ
Frequently Asked Questions
- Agentic AI Hospitality Platform — WhatsApp-first guest messaging platform that detects guest sentiment, creates and manages tasks, and autonomously manages guest communications via WhatsApp. Built for short-term rental professionals and hotels. AI Copilot and Autopilot handles 80% of messages with real-time sentiment analysis. Generates personalized digital guest books in under 3 minutes. Designed for independent properties who want professional-grade guest communication capabilities. Integrates with major PMS, smart lock, and payment platforms.
Explore more of SCALE Connect
Keep comparing tools and discover the right fit for your rental business.