Cendyn
Global hospitality cloud platform providing hotels with CRM, sales, marketing, and revenue management solutions.
About Cendyn
Cendyn is a global hospitality cloud technology company that provides hotels with integrated CRM, sales, marketing, and revenue management solutions. Founded in 1996, the company helps hotels find guests, drive direct bookings, and build loyalty through automated marketing, a central reservation system, and revenue optimization tools. Cendyn serves over 35,000 hotels in more than 150 countries, generating over $20 billion in annual hotel revenue. The company is headquartered in Boca Raton, Florida with offices across the US, UK, Singapore, Germany, and India.
What sets this company apart
Integrated platform combining CRM, CRS, digital marketing, revenue management, and business intelligence covering the full hotel guest lifecycle from acquisition to loyalty.
Markets & Coverage
Operating across 33 countries
Markets & Coverage
(33)Supported Languages
Property Types
- B&B / Guest HousePrimary
- Aparthotel / Serviced Apt
Market Segments
- LuxuryPrimary
- Urban
- Corporate & Extended Stay
Service Characteristics
Main Features
- Multi-language support
- Mobile app / mobile-friendly
- API access & webhooks
- Multi-currency support
- GDPR-compliant data handling
- PMS integration
- Custom reporting & dashboards
- SLA-backed uptime & support
- Role-based user access
- Guest communication templates
- Occupancy & revenue forecasting
- AI-powered revenue management
Integrations & Partnerships
8 integrations and partnerships across 5 categories
Property Management Systems
3
Channel Managers
2
Guest Communication
1OTA & Listing Sites
1
Revenue Management Systems
1
Reviews
7 reviews from verified users
5
7 reviews
Would recommend
Showing 6 of 7 reviews
Sabrina Donovan
Guestfolio CRM added a new level of guest connectivity
Guestfolio CRM added that next level of connectivity with our guests we didn't have with just our PMS. It's been really beneficial to helping us create personalized experiences and build stronger relationships with our guests throughout their journey.
Kristen Lair
Group forecasting has been transformative for our business
Group forecasting is huge for us because we do so much group business and that's growing. With group forecasting, we'll be able to be pickier with group and will be able to maximize our revenue potential across all segments.
Alexander Schuster
NextGuest @mail integrates seamlessly into daily workflows
NextGuest @mail rocks! This state-of-the-art guest communication platform seamlessly integrates with our daily workflows. It allows us to send personalized transactional emails during the guest journey and is fully in line with our commitment to delivering exceptional guest experiences.
Ray DeJohn
Exceptional service commitment from the Cendyn team
As a hotel with a high quality of excellence, we're looking for vendors who echo that commitment to service. Cendyn has been fantastic in that vein, consistently delivering on their promises and supporting our team every step of the way.
John F. Branciforte
Streamlined, fast proposal tool that always feels fresh
It's easy and fast to get personalized proposals and menus out the door. We can quickly adapt our story to the customer's needs, so it's always fresh and relevant.
Bill Linehan
Significant upgrade to e-commerce and multi-channel marketing
Our intent with redlion.com was to add performance enhancements, align with our newly evolving positioning, add best-in-breed merchandising opportunities and adopt industry leading e-commerce practices that allow for more multi-channel marketing and dynamic messaging. The result is an online experience that meets the needs of our guests quickly, whether reserving a room, booking a tee time, or dining at one of our restaurants.
Alternatives to Cendyn
Compare similar Revenue Management Systems solutions
AristanderAI is a Berlin-based deep learning company that uses machine learning to optimize pricing and revenue for the travel industry, including airlines and short-term rental operators. The platform analyzes guest reviews to detect critical issues affecting satisfaction and revenue, then uses deep learning models to forecast the financial impact of fixes. AristanderAI integrates with major PMS platforms and offers rapid 12-week implementation pilots, delivering measurable revenue uplift typically within 8-10 weeks. Originally built for airlines, the company is 100% ML-first, GDPR compliant, and made in Germany.
BEONx is an AI-driven revenue management system for hotels that optimizes pricing across all revenue streams. Its Hotel Quality Index (HQI) measures market positioning based on services, facilities, and online reputation to determine price elasticity. The platform automates demand forecasting, dynamic pricing, and hyper-segmentation for medium to large hotels. Founded in 2012 in Salamanca, Spain, BEONx has raised over €6 million from Adara Ventures and K Fund. The system integrates with PMS, channel managers, and BI tools, delivering pricing recommendations updated five times daily. BEONx serves hotel groups including Iberostar, Room Mate Hotels, and Paradores across 30 countries.
Beyond (formerly Beyond Pricing) is a dynamic pricing and revenue management platform for vacation rentals and hotels. The platform uses machine learning algorithms and market data to optimize pricing strategies, helping property managers maximize revenue. Beyond integrates with 100+ PMS and channel manager platforms worldwide.
Brainy RMS is a revenue management system designed for hotels and vacation rentals that want to optimize pricing and inventory. The platform analyzes historical data, on‑the‑books demand, and market trends to recommend optimal rates across channels, helping properties increase RevPAR and profitability. Brainy RMS can integrate with PMS and channel managers to automate price updates and reduce manual work, while providing dashboards that highlight performance and strategy opportunities. It aims to make sophisticated revenue management accessible to independent hotels and small groups that lack in‑house revenue teams.
FAQ
Frequently Asked Questions
- Cendyn is a global hospitality cloud technology company that provides hotels with integrated CRM, sales, marketing, and revenue management solutions. Founded in 1996, the company helps hotels find guests, drive direct bookings, and build loyalty through automated marketing, a central reservation system, and revenue optimization tools. Cendyn serves over 35,000 hotels in more than 150 countries, generating over $20 billion in annual hotel revenue. The company is headquartered in Boca Raton, Florida with offices across the US, UK, Singapore, Germany, and India.
Explore more of SCALE Connect
Keep comparing tools and discover the right fit for your rental business.